Your Privacy Matters

At JHAIL, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

JHAIL is a self-employed business (Autónomo) operating from Spain.

Business Name: JHAIL

Country: Spain

Email: info@jhail.com

Website: www.jhail.com

(Business address and Tax Identification Number will be added before launch.)

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

Name
Billing address
Shipping address
Email address
Telephone number (if provided)

Order Information

Purchased products
Order history
Delivery information

Technical Information

IP address
Browser type
Device information
Operating system
Website usage information

3. How We Use Your Information

We collect your information to:

Process your orders
Deliver your purchases
Respond to customer service enquiries
Improve our website
Prevent fraud
Meet legal and tax obligations
Send order confirmations and shipping updates

If you subscribe to our newsletter, we may also send promotional emails. You can unsubscribe at any time.

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

JHAIL does not store your credit card or payment details.

Payment providers process your payment according to their own privacy policies and security standards.

5. Shipping Partners

To deliver your order, we share the necessary shipping information with our selected delivery partners.

This may include:

Your name
Delivery address
Email address
Telephone number (if required by the carrier)

Only the information necessary to complete the delivery is shared.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your shopping cart
Improve website performance
Understand visitor behaviour
Provide essential website functionality

More information can be found in our Cookie Policy.

7. Marketing

We will only send marketing emails if you have given your consent.

You can unsubscribe at any time using the link included in every marketing email.

8. How Long We Keep Your Information

We only keep your personal information for as long as necessary.

This may include:

Order records
Accounting records
Legal obligations
Customer service purposes

When your information is no longer required, it will be securely deleted.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Receive a copy of your personal data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Loss
Misuse
Unauthorised access
Disclosure
Alteration
Destruction

While no internet transmission is completely secure, we continually work to protect your information.

11. Third-Party Services

Our website may use trusted third-party services to operate efficiently.

These may include:

Payment providers
Shipping providers
Website hosting
Website analytics
Email services

Each third party processes your information according to its own privacy policy.

12. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Email: [Your Email]